Connect Global | Leading Award winning Contact Centre NZ

New Zealand's Award Winning and Leading Contact Centre

Connect Global is a multi award winning outsource contact centre, with a vision to make a difference. We provide inbound and outbound services via phone, web, email, SMS and chat channels. Allow us to work with you to turn hard to easy and free you up to focus on your core business.

Working in our communities for our communities, with offices in New Zealand and Samoa.
Connect Global has been providing industry leading outsourced contact centre services for over 17 years. With solid reputation for delivering and performing above our competitors, while developing long and trusting relationships with some of New Zealands most well known organisations and brands. Experience counts for a lot and results is what really matters …. we can deliver on both to a level our competitors can’t.

OUR EXPERIENCE OUR PEOPLE

Award Winning Service

Our Experience

Technology and Solutions

Our People are the Power behind our success. Our technology and infrastructure is the link that creates that smooth connection to bring about the best customer experience with the analytics to ensure that our focus is on best performance and results.

Connect Global uses a number of CTI (computer telephony integration) applications to eliminate manual data entry, problems with qualifying leads and contacts, and automates call logging and recording.

Having a secure and flexible environment allows us the option to scale our operations to meet the new and changing needs of our clients. While giving our clients a broad range of touchpoint options to engage with new and existing customers ensures that it’s a win – win for everyone.