Wellington entrepreneurs Siuai Fiso and Serena Fiso are the brains and drive behind Connect Global, a successful outsourcing contact centre business based in Porirua.
Siuai Fiso - Director
“Knowing your objective and excellence in planning will achieve the end result,” is sound advice from a man who, with his wife, has built a successful company from the ground up. Prior to setting up Connect Global, Siuai's background has been in the IT industry, using proven methodologies and tools, he looks to assist clients in making technology the enabler without substituting or sacrificing the human factor.
Having dealt with clients from a broad industry sector including Telecommunications, Legal, Financial and Insurance Services, Government, Corporate and SME market, Siuai has a natural passion for people and prides himself on taking ownership through to conclusion and the expertise to assist customers in utilising technology to enhance and improve efficiencies
Siuai is also a Director of Diligence Limited and a Trustee of Partners Porirua.
Serena Fiso - Director
Serena brings to the team a thorough understanding of the contact centre industry with a true passion for developing people in this environment. Before setting up Connect Global she set up and managed a new office for Drake International in a new untapped market. Prior to this she set up and managed an international outsource contact centre calling into the Japanese market.
Dealing with the implementation of campaigns both nationally and internationally was a complex but a thoroughly exciting part of the business. "My passion has always been in seeking opportunities to develop and work with people to achieve their full potential, unleashing the potential of people through business".
Serena is also a Director of Diligence Limited
Connect Global Team Video